Shipping Information
Delivery Options
Standard Shipping
Our standard shipping option delivers your African groceries and products within 3-5 business days. We carefully package all items to ensure they arrive in perfect condition.
- Orders under $50 $7.99
- Orders $50 - $100 $5.99
- Orders over $100 FREE
Express Shipping
Need your African groceries quickly? Our express shipping option delivers your order within 1-2 business days.
- All orders $14.99
Local Delivery (San Diego Area)
We offer same-day or next-day delivery for customers in the San Diego area. Place your order before 12 PM for same-day delivery (when available).
- Orders under $75 $9.99
- Orders over $75 FREE
Shipping Policies
Delivery Areas
We currently ship to all 50 U.S. states. For international shipping inquiries, please contact us directly.
Delivery Zones
| Zone | Areas Covered | Delivery Time | Additional Fee |
|---|---|---|---|
| Zone 1 | San Diego County (Downtown, La Jolla, Pacific Beach, Mission Valley) | Same day or next day | $0.00 |
| Zone 2 | Greater San Diego Area (Chula Vista, National City, El Cajon, Santee) | 1-2 business days | $2.99 |
| Zone 3 | Southern California (Los Angeles, Orange County, Riverside) | 2-3 business days | $5.99 |
| Zone 4 | West Coast (California, Oregon, Washington, Nevada, Arizona) | 3-5 business days | $7.99 |
| Zone 5 | All other U.S. states | 5-7 business days | $9.99 |
* Additional fees are added to the standard shipping rates. Free shipping promotions may not apply to all zones.
Order Processing
Orders are typically processed within 24 hours of being placed. You will receive a confirmation email with tracking information once your order has been shipped.
Perishable Items
For perishable African food items, we use insulated packaging and ice packs when necessary to ensure freshness. We recommend being available to receive these deliveries to maintain quality.
Shipping Delays
While we strive to deliver all orders on time, occasional delays may occur due to weather conditions, carrier issues, or other unforeseen circumstances. We will notify you of any significant delays affecting your order.
Questions about shipping?
If you have any questions about our shipping policies or need assistance with tracking your order, please don't hesitate to contact our customer service team.
Free Shipping
On orders over $75
Easy Returns
30 days return policy
Secure Shopping
Encrypted transactions
Authentic Products
Direct from Africa
