Help & Documentation
Welcome to African Food San Diego
Welcome to African Food San Diego, your premier source for authentic African groceries and cuisine in San Diego. This guide will help you navigate our website and make the most of your shopping experience.
Creating an Account
While you can shop as a guest, creating an account offers several benefits:
- Save your shipping addresses
- View your order history
- Create and manage wishlists
- Receive exclusive offers and promotions
To create an account:
- Click on the "Account" icon in the top right corner
- Select "Register"
- Fill in your details and create a password
- Click "Create Account"
Navigating the Website
Our website is organized into several main sections:
- Home: Featured products and promotions
- Shop: Browse all our products
- Categories: Browse products by category
- Restaurant: Information about our restaurant services
- About Us: Learn about our story and mission
- Contact: Get in touch with us
Browsing Our Products
We offer a wide range of authentic African groceries and products. Here's how to find what you're looking for:
Using the Search Function
The search bar at the top of every page allows you to quickly find products by name or keyword.
Browsing Categories
Our products are organized into categories to make shopping easier:
- Groceries: Staple foods, spices, and ingredients
- Fresh Foods: Perishable items like vegetables and meats
- Prepared Foods: Ready-to-eat meals and snacks
- Household Items: Non-food products for your home
Filtering and Sorting
When browsing products, you can:
- Sort by price (low to high or high to low)
- Sort by popularity
- Sort by newest arrivals
- Filter by price range
- Filter by country of origin
Product Details
Click on any product to view:
- Detailed description
- Ingredients and nutritional information
- Country of origin
- Cultural significance
- Preparation suggestions
- Related products
How to Place an Order
Placing an order on our website is simple and secure. Follow these steps:
- Add Products to Cart: Click the "Add to Cart" button on any product you wish to purchase.
- Review Your Cart: Click the cart icon in the top right to review your items.
- Proceed to Checkout: Click "Checkout" to begin the payment process.
- Enter Shipping Information: Provide your shipping address and contact details.
- Choose Shipping Method: Select your preferred shipping option.
- Enter Payment Information: Provide your payment details securely.
- Review and Confirm: Double-check your order details before confirming.
Payment Options
We accept the following payment methods:
- Credit/Debit Cards (Visa, Mastercard, American Express)
- PayPal
- WhatsApp Payment (for local pickup)
Order Confirmation
After placing your order, you will receive:
- An immediate order confirmation on the website
- A confirmation email with your order details
- A shipping confirmation email once your order is dispatched
Managing Your Account
Your account dashboard gives you access to:
- Order History: View all your past orders and their status.
- Saved Addresses: Manage your shipping addresses for faster checkout.
- Wishlist: Save products for future purchase.
- Account Settings: Update your personal information and password.
Shipping & Delivery Information
We offer several shipping options to meet your needs:
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
- Local Pickup: Available at our San Diego location
Shipping Rates
Shipping rates are calculated based on:
- Order weight and dimensions
- Shipping destination
- Selected shipping method
Free shipping is available for orders over $75 within San Diego County.
Our Restaurant Services
In addition to our grocery store, we offer authentic Nigerian cuisine at our restaurant:
- Dine-In: Experience our authentic dishes in our welcoming restaurant.
- Takeout: Order ahead and pick up your favorite dishes.
- Catering: We offer catering services for events of all sizes.
Our Menu
Our menu features traditional Nigerian dishes prepared with authentic ingredients:
- Jollof Rice
- Egusi Soup with Pounded Yam
- Suya (Spiced Grilled Meat)
- Moin Moin (Steamed Bean Pudding)
- Pepper Soup
- And many more!
Reservations
To make a reservation:
- Call us at (619) 555-1234
- Use our online reservation system
- Email us at reservations@africanfoodsd.com
Frequently Asked Questions
Free Shipping
On orders over $75
Easy Returns
30 days return policy
Secure Shopping
Encrypted transactions
Authentic Products
Direct from Africa